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Frequently Asked Questions

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All questions and answers about handmade silver jewelry are here.

DIY gift shops FAQ

The Definitive Guide to Sterling Silver: From Composition to Collectibility

What Is Sterling Silver?

Sterling silver is a meticulously crafted alloy comprising 92.5% pure silver and 7.5% complementary metals—typically copper. This precise ratio isn’t arbitrary: the added metal enhances the softness of pure silver, transforming it into a durable material ideal for jewelry. Pieces stamped “925” authenticate their silver content, a hallmark often hidden in unobtrusive spots like ring interiors or clasp hinges. Jewelers praise this alloy for its unique balance of workability and resilience, allowing for intricate designs that pure silver alone can’t achieve.

Is Sterling Silver Jewelry High-Quality?

Absolutely. With its 92.5% silver composition, sterling silver stands as a paragon of quality in the jewelry world. Collectors and designers revere it for three key attributes:
  • Longevity: The alloy’s structure resists tarnish and wear better than pure silver, ensuring pieces maintain their luster for decades.
  • Timeless Aesthetics: Its warm sheen and malleability lend themselves to both vintage-inspired heirlooms and contemporary minimalism.
  • Craftsmanship Potential: From delicate filigree to bold statement pieces, sterling silver’s versatility empowers artisans to push creative boundaries.
    When sourced from reputable brands, these pieces aren’t just accessories—they’re lifelong companions.

Can Sterling Silver Be Worn Daily?

Daily wear is actually the best way to preserve sterling silver! Contrary to common belief, frequent use inhibits tarnish buildup. The natural friction of skin contact and movement acts as a gentle polish, preventing the sulfur compounds in air from dulling the metal. Precious metals like silver and gold thrive on regular use; think of your sterling pieces as evolving with you. A quick weekly wipe with a microfiber cloth is often all it takes to maintain their showroom shine—no fussy maintenance required.

Is “Real Silver” Better Than Sterling Silver for Collections?

Let’s debunk a common myth: sterling silver is real silver—92.5% pure, in fact. Pure silver (99.9% purity) is too soft for practical jewelry, prone to bending or scratching under normal use. Jewelers rarely use unalloyed precious metals for this exact reason. Sterling silver’s magic lies in its balance: the 7.5% alloy (usually copper) fortifies the silver without compromising its luster. For collectors, this means pieces that blend investment-worthy purity with everyday durability—a combination pure silver can’t match.

Why Does Sterling Silver Command a Premium?

Its price tag reflects three core values:
  • Precious Metal Purity: 92.5% silver content inherently surpasses flash-plated imitations, which often layer mere microns of silver over base metals.
  • Artisanal Craft: Refining and working with sterling silver requires specialized skill, especially for handcrafted pieces or intricate settings.
  • Legacy Value: As a material that transcends trends, sterling silver jewelry becomes more than an accessory—it’s a family heirloom. Unlike fast-fashion pieces, it appreciates over time, both in monetary value and sentimental significance.
    While gold and platinum have higher raw costs, sterling silver offers accessible luxury, making it the smart choice for building a timeless jewelry collection.

Conclusion:

Sterling silver isn’t just a metal; it’s a legacy in the making. From its scientific composition to its cultural significance, this alloy embodies the perfect union of art and engineering. Whether you’re adorning yourself with a daily staple or investing in a piece to pass down, sterling silver promises durability, beauty, and a story that only grows richer with time. It’s not just jewelry—it’s an enduring testament to craftsmanship and value.

Silver jewelry is a timeless accessory, but over time, it can lose its luster and develop a dull, tarnished appearance due to oxidation and exposure to environmental elements. Fortunately, with the right methods and a little care, you can restore its shine and keep it looking beautiful for years to come. Here are several effective ways to clean your silver jewelry:

Method 1: Using a Professional Silver Cleaner

Purchase a quality cleaner: Look for a commercial silver cleaning solution at jewelry stores or online. These cleaners usually come with detailed instructions. Choose one that is formulated specifically for silver to avoid damaging the metal.

Soak the jewelry: Submerge your silver pieces in the cleaning solution for the recommended amount of time, which is typically a few minutes. Avoid leaving them in for too long, as this might harm the jewelry, especially if it has gemstones attached.

Rinse and dry: After soaking, remove the jewelry and rinse it thoroughly with lukewarm water to eliminate any remaining cleaner. Then, pat it dry gently with a soft, lint – free cloth. Make sure to dry every nook and cranny to prevent water spots.

Method 2: Homemade Cleaning Solutions

Baking Soda and Water Paste

Prepare the paste: Mix baking soda with a small amount of water to create a thick, smooth paste. The consistency should be similar to toothpaste.

Apply the paste: Use a soft – bristled toothbrush or a clean cloth to apply the paste to your silver jewelry. Gently scrub the surface, paying special attention to any crevices or detailed areas where tarnish may accumulate.

Rinse and dry: Once you’ve scrubbed the jewelry, rinse it under running water until all the paste is removed. Dry it completely with a soft towel.

Aluminum Foil and Baking Soda Solution

Line a container: Take a non – reactive container (such as a glass or plastic bowl) and line it with a sheet of aluminum foil, with the shiny side facing up.

Prepare the solution: Dissolve 1 – 2 tablespoons of baking soda in hot water and pour it into the container.

Soak the jewelry: Place your silver jewelry in the solution, making sure it comes into direct contact with the aluminum foil. The chemical reaction between the silver, aluminum, and baking soda will help remove the tarnish. Let it soak for 10 – 15 minutes.

Rinse and dry: Remove the jewelry from the solution, rinse it well with water, and dry it carefully with a soft cloth.

Method 3: Polishing with a Silver Cloth

Get a specialized cloth: Invest in a high – quality silver polishing cloth, which is impregnated with cleaning agents and designed to gently remove tarnish without scratching the metal.

Polish the jewelry: Gently rub the silver jewelry with the cloth in a circular motion. Keep polishing until the tarnish is gone and the jewelry regains its shine. Some silver cloths are reusable, but once they lose their effectiveness, it’s time to replace them.

Tips for Maintaining Your Silver Jewelry

Store properly: When not in use, store your silver jewelry in a cool, dry place, preferably in a jewelry box lined with anti – tarnish paper or in a sealed plastic bag. This helps minimize exposure to air and moisture, which can cause tarnishing.

Avoid contact with chemicals: Keep your silver jewelry away from harsh chemicals like chlorine, bleach, and strong perfumes, as these substances can react with the silver and cause damage or discoloration.

Wear it regularly: Surprisingly, wearing your silver jewelry often can help keep it clean. The natural oils on your skin can act as a mild polish and prevent excessive tarnishing.

By following these cleaning and maintenance tips, you can ensure that your silver jewelry always looks its best and remains a cherished part of your collection.

 

Can I Change an Item in My Order?

Once an order is placed, we are unable to modify any items included in the order. If you need to update the items, please place a new order with the revised selections.

Can I Change the Shipping Address on My Order?

Unfortunately, we cannot alter the shipping address after an order has been confirmed. We apologize for any inconvenience this may cause.

I Placed an Order but Want to Add Another Item. Can I Include it in My Existing Order?

Once an order is submitted, each order is processed as a separate transaction. If the item you wish to add is in stock, please place a new order, and we will ship it within 24 hours.

How Do I Cancel My Order?

Orders are processed promptly, leaving a limited window for cancellations or adjustments. To request a cancellation, please contact our Customer Service team immediately. We will make every effort to assist with your request.

Do You Offer Free Shipping?

Yes! We provide FREE SHIPPING on all orders.
Orders under $100 will be shipped via ePacket（7-15days）; while orders over $100 will be shipped via FedEx, DHL, or UPS（3-5days）.
If a dedicated shipping service is available for the buyer’s location, we will prioritize this option.

I Have a Relative in the Armed Forces. Can You Ship to Them?

Yes, we offer standard delivery to APO/FPO addresses for military personnel.
Here’s a comprehensive guide on how to accurately find your ring size at home using simple tools and methods. Follow these step-by-step instructions to ensure precision—no professional tools needed!

Use a Strip of Paper

What you need: A thin strip of paper (约 1cm wide), a pen, and a ruler.
  • Wrap the paper around the base of your finger tightly but comfortably.
  • Mark where the paper overlaps with a pen.
  • Measure the marked length in millimeters (mm) with a ruler.
  • Convert to ring size: Use a standard ring size chart (e.g., 52mm ≈ US size 7, 54mm ≈ US size 8).

Measure an Existing Ring

What you need: A ring that fits the finger you want to size, and a ruler or caliper.
  • Place the ring on a flat surface.
  • Measure the inside diameter of the ring in millimeters:
    • Use a ruler to measure across the inner circle (from one edge to the opposite).
    • Use a caliper for higher accuracy (ideal for precise sizing).
  • Convert to ring size: For example, an inside diameter of 17.3mm ≈ US size 7, 18mm ≈ US size 8.

Use a String or Thread

What you need: A piece of string/thread, scissors, and a ruler.
  • Wrap the string around your finger, marking the overlap with a knot or cut.
  • Measure the string’s length in mm and refer to a ring size chart.

Digital Tools & Apps

  • Some jewelry brands offer printable ring size guides (e.g., download a PDF with pre-sized circles).
  • Use apps like Ring Sizer (iOS/Android), which use your phone’s camera to measure ring diameters.

Tips for Accuracy

  • Timing matters: Measure your fingers in the afternoon (they’re less swollen than in the morning).
  • Temperature check: Avoid measuring in cold weather (fingers shrink) or after exercise (fingers swell).
  • Multiple measurements: Take 2–3 readings on each finger to account for slight variations.
  • Consider knuckle size: If your knuckle is wider than the base of your finger, measure both:
  • Wrap the paper/string around the knuckle and the base, then choose a size in between for comfort.
  •  International Size Comparison (Expanded Range)
 
Inside Circumference (mm)
US/CA
UK
EU (ISO)
Japan
China
45
3
I
44
3
3
48
4.5
K
47
5
5
51
6
N
50
7
7
54
8
P1/2
53
9
9
57
10
S
56
11
11
60
12
V
59
13
13
63
13.5
X
62
15
15
66
15
Z1/2
65
17
17
69
16.5
AA
68
19
19
72
18
BB
71
21
21

Visual Guide: How to Measure Diameter & Circumference

 
  • Diameter Measurement (for existing rings):
Place the ring on a ruler with mm markings, measure across the inner circle (e.g., 17mm diameter ≈ US size 6.5).
  • Circumference Measurement (for fingers):
Wrap a string around the finger, mark the overlap, then measure the string length (e.g., 54mm ≈ US size 8).

 Key Notes for Accuracy

 
  • Knuckle vs. Base Sizing:
If knuckles are wider, measure both:
    • Knuckle circumference: Add 2–3mm to the base measurement for comfort.
  • Band Width Adjustment:
    • Thin bands (1–3mm): Use standard sizing.
    • Medium bands (4–6mm): Size up 0.5–1 size.
    • Wide bands (7+mm): Size up 1–1.5 sizes.
  • Temperature Impact:
Fingers swell in warm environments (e.g., summer, after exercise) and shrink in cold—aim for measurements at room temperature.
 

Troubleshooting Tips

  • Between sizes? Choose the larger size for comfort, or opt for a half-size if available.
  • Irregular finger shape? Measure multiple times throughout the day and take an average.
  • Custom rings: Send precise measurements (circumference + diameter) to the jeweler for custom fitting.
Use this expanded chart to cover a broader range of sizes, ensuring accuracy for both small and large finger measurements. For critical purchases, confirm with a local jeweler to account for individual variations!

What to Do If You’re Between Sizes

  • Go up a half-size for rings worn on the pinky or index finger (they have slimmer bases).
  • Stay at the smaller size for rings on the middle or ring finger (they fit more securely).

Pro Tips for Buying Rings

  • If buying online, check the brand’s specific size chart (sizes can vary slightly by manufacturer).
  • For wide bands (over 6mm), size up by half a size to account for extra width.
  • Planning to wear multiple rings on one finger? Ensure each has enough space to avoid tightness.
With these methods, you can confidently find your ring size at home. For critical purchases (like engagement rings), consider double-checking at a local jewelry store for peace of mind!
Measuring an Existing Bracelet​
For Clasp Bracelets:​
Unhook the clasp and lay the bracelet flat on a surface. Use a ruler to measure the straight-line distance from end to end—this is the bracelet’s length.​
For Bangles:​
Place the bangle on a flat surface. Measure the inner diameter with a ruler by spanning the distance between the two inner edges (avoid including the bangle’s thickness).​
Measuring Your Wrist​
Using a Tape Measure or String:​
  1. Wrap a flexible tape measure (or string) around the widest part of your wrist (between the wrist bone and base of the hand), keeping it snug but not tight.​
  1. If using a tape measure, note the overlap point. If using string, mark where the ends meet with a pen.​
  1. Lay the string flat and measure the marked length with a ruler.​
Calculating Size:​
  • Snug fit: Add ¼–½ inch (0.25–0.5 in) to your wrist measurement.​
  • Comfort fit: Add ¾–1 inch (0.75–1 in).​
  • Loose fit: Add 1–1¼ inches (1–1.25 in).​
Measuring Your Hand for Bangles​
Wrapping the Hand:​
  1. Wrap a tape measure or string around the widest part of your hand (at the base of the knuckles).​
  1. Mark the overlap point, then measure the string length with a ruler to get your hand circumference.​
Finding the Right Size:​
If the seller lists bangle sizes by inner diameter, divide your hand circumference by π (3.14) to get the ideal diameter. Reference the seller’s sizing chart for the corresponding bangle size.​
String Measurement for Palm (Soft-Tape Method)​
Hand Positioning:​
Rest your hand flat, relaxed, with the tip of your thumb pressed against the base of your pinky.​
Palm Measurement:​
  1. Use a string to wrap around the widest part of your palm.​
  • For fleshy hands: Measure slightly tighter.​
  • For bony hands: Measure until the string is taut (not stretched).​
  1. Measure the string length, then divide by 0.314 to get the ideal inner diameter.​
Example: 16.8 cm ÷ 0.314 = 53.5 mm (adjust ±1–2 mm for preference).​
Ruler Measurement for Palm Width​
Hand Posture:​
Spread your palm naturally, forming a 90° angle between your index finger and thumb.​
Width Measurement:​
Align the ruler’s 0 mark with the 90° angle and measure the widest part of your palm. Use a sizing chart to find your bracelet size based on this width.​
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